TOPIC: Revenue Protection & Diversification: Reduce Your PPO Dependency 

SPEAKER: Mila Givens

2 CE Units (20%)

You've probably wrestled with the question, "Does accepting insurance help your dental practice?" There's no simple answer, but your choice will have a major impact on your practice for years to come. 

 

Learning Objectives:

• The formula for strategically dropping PPOs
• 6-step system to ensure patient retention 
• Organizing your billing system to increase collections
• Key performance indicators to track a proactive transition
• Scripting communication to keep your patience base
• Providing a remarkable patient experience

 

SPEAKER BIO

Mila Givens is a compassionate, knowledgeable, and innovative Dental Executive Coach and managing director of Fortune of San Mateo and Santa Clara Counties. Fortune is a practice management organization committed to the empowerment of Dental Entrepreneurs nationally. With over three decades of dental business leadership, she coaches teams to communicate with patients eloquently and authentically by adopting tools of influence grounded in compassion, clarity, and confidence. As an executive coach, Mila works closely with doctors and their teams to cultivate a leadership mindset—enhancing collaboration, accountability, and purpose-driven care. Her focus on strategic communication and operational excellence drives both patient trust and sustainable practice growth.

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